Delivery Info

DELIVERY CHARGES:
Delivery charges are dependent of the destination and weight of individual packages. Smaller packages will be sent using Royal Mail (Recorded Sign For service).
All other packages will be sent using UPS courier service.
All charges will be included on your final invoice. We will always endeavour to keep charges to a minimum where possible.

DESPATCH OF ORDERS: 
All orders received before 12:00 pm are usually dispatched within 24 hours. If there are any extended delays with the dispatch of your order you will be notified as soon as possible.
Dispatched orders are usually delivered within 3 working days. All dispatched orders can be tracked.
In the event of non-delivery please contact us so we can investigate with Royal Mail or UPS.

BACK ORDERS:
We always try to maintain a good level of stock however occasionally certain products will not be available for immediate dispatch. If this happens you will be notified with estimated lead times and if these are acceptable the products will remain on your order and will be delivered when available. If the estimated lead times are not suitable then you can reorder at a later date.